Complaints
Should you wish to submit a complaint about the operations of the electronic money institution or the services we offer, please consult the Notice on the Procedure for Submitting Complaints.
We will answer all your questions.
Odgovorićemo na sva vaša pitanja.
Ugrinovačka 212, local 1
11080 Beograd (Zemun)
+381 11 31 31 600
office@altagroup.rs
General Terms and Conditions – applicable from May 6th 2025
General Terms and Conditions – applicable from August 1st 2025
General Terms and Conditions – E-commerce and Accepting devices – applicable from May 6th 2025
Fee Schedule with Time Schedule – applicable from August 1st 2025
Partner Banks
Ugrinovačka 212, lokal 1
11080 Beograd (Zemun)
+381 11 31 31 600
office@altagroup.rs
Opšti uslovi poslovanja – u primeni od 06.05.2025.
Opšti uslovi poslovanja – u primeni od 01.08.2025
Opšti uslovi poslovanja – E-commerce i prihvatni uređaji – u primeni od 06.05.2025.
Tarifnik sa terminskim planom – u primeni od 01.08.2025
Obaveštenje o načinu podnošenja prigovora
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